Budget Chain Oyo Can Be a Nightmare for U.S. Hotel Operators Despite Its Hype
Oyo, the self-proclaimed “world’s fastest growing hotel chain,” boasts that technology is “deeply embedded” in its DNA. But hotel owners and general managers in the United States scoff at the claim as their lobbies fill with overbooked guests, and front desk staff resort to emailing check-ins to headquarters because the property management system has crashed. […] …read more […]